ChatFin Privacy Policy

Effective Date: August 2023

Commitment to Privacy

ChatFin is dedicated to maintaining the privacy and protection of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal data when you interact with us through various channels including our website, events, trials, newsletters, and social networks.

Scope of Policy

This Policy does not extend to ChatFin’s online products and services provided to our customers for business data processing and analysis. For information on those services, please contact us directly.

Personal Data Defined

In alignment with the GDPR ,personal data refers to information that identifies or can be used to identify an individual, including but not limited to name, email, phone number, and IP address.

Data Collection and Use

ChatFin collects personal data such as identification and contact details, communications, website and service usage data, and information from third parties and public databases. This data is used to 

  1. market our solutions, 

  2. improve services, 

  3. manage our relationship with you, 

  4. Communicate about demos, webinars, events, and features.

Legal Basis for Processing

We process your personal data based on contract performance, legal obligations, legitimate interest, and consent, in accordance with Article 6 of the GDPR.

Data Retention

Your personal data is retained for 3 years after your last interaction with us or the conclusion of our contractual relationship, whichever is later.

Data Security

We implement robust security measures including SSL and regular security scanning to protect your data against unauthorized access, disclosure, or alteration.

Data Sharing

Personal data may be shared with IT service providers. We ensure any international transfers comply with GDPR requirements for data protection.

Your Rights

You have the right to access, rectify, erase, restrict, object to processing, and transfer your data, subject to applicable laws.

Contact Us

For any inquiries or to exercise your rights regarding our data practices, contact us at 

This Policy reflects ChatFin’s commitment to protecting your privacy and managing your personal data transparently and securely.