Unlocking NetSuite: Why Native ERP AI Isn't Enough for Agile Finance Teams

To get NetSuite to do exactly what you want, you usually have to write SuiteScript or hire a consultant. This creates a rigid system that is hard to change. If your business model pivots, your ERP holds you back.

ChatFin agents sit above the code layer. They interact with NetSuite through the API but are governed by natural language rules. You can tell the agent, 'Update the revenue recognition rule for the Enterprise plan to include a 3-month hold,' and the agent executes the logic without you needing to rewrite a single line of script.

The close process in NetSuite often involves running saved searches, exporting to Excel, making adjustments, and importing journals back in. It is disjointed and error-prone.

ChatFin orchestrates the entire close. It triggers the depreciation run, revalues foreign currency balances, and creates accrual automated entries based on open POs. It then creates a 'Close Checklist' report showing you exactly what it did and flagging only the items that need human judgment.

For companies with multiple subsidiaries, intercompany elimination is a headache. ChatFin agents simplify consolidation. They automatically match intercompany transactions across different NetSuite subsidiaries in real-time.

When it's time to report at the group level, the data is already clean. You don't have to wait for the Asia-Pacific team to finish their day; the agent has been reconciling their books continuously while you slept.

Auditors love NetSuite, but they love documentation even more. ChatFin agents automatically attach supporting documentation to every transaction they touch. If an agent approves a bill, it attaches the email approval chain and the original contract to the bill record.

This means when the external auditors arrive, you don't spend weeks pulling samples. You just give them read-only access to NetSuite, and every transaction has a perfect audit trail attached.