Oracle Fusion Intelligence: Closing the Gap Between Complex ERP and User Simplicity

In most large organizations, finance teams are bombarded with basic questions. 'Is there budget left for this project?' 'Has the vendor been paid?' 'What is the T&E policy for international flights?'

With ChatFin integrated into Microsoft Teams or Slack, employees can ask these questions directly to the Oracle Fusion Agent. The agent checks the live budget data, payment status, or policy document in Fusion and answers instantly. This deflects thousands of tickets from the finance helpdesk.

Creating a requisition in Oracle Fusion ensures compliance, but the process can be cumbersome. ChatFin simplifies this. A user can upload a quote from a vendor and say, 'Create a requisition for these laptops.'

The agent parses the quote, maps the items to the correct internal category codes, selects the preferred vendor, and drafts the requisition for review. It ensures all compliance rules are met before the user even clicks 'Submit.'

For project-based organizations, tracking costs against the Oracle Project Portfolio Management (PPM) module is critical. Project managers often struggle to see real-time financials.

ChatFin agents provide a 'Project Pulse.' A manager can ask, 'Show me the burn rate for Project Alpha vs. the milestone plan.' The agent pulls data from Time & Labor, AP, and Expenses to provide a consolidated view of project health, flagging risks before budget overruns occur.

Oracle Fusion has powerful risk management controls, but they are often passive. ChatFin makes them active. Agents continuously monitor transactions for segregation of duties (SoD) violations or unusual patterns.

If a user attempts a transaction that looks suspicious—like splitting a PO to bypass approval limits—the agent flags it immediately and alerts the compliance officer. It acts as an always-on internal auditor.