AI Agents for the Dynamics 365 Close
Two people shaking hands across a desk with a laptop
Dynamics 365 Finance · Month End Close · Hub

AI Agents for the
Dynamics 365 Close

Half a day of a three day close overrun was finance work. The rest was waiting, and it is measurable with one query.

Key takeaways
  • Dynamics organises by legal entity, so every close task repeats per entity and the group waits for the slowest, which is rarely the entity people assume.
  • Running the per entity checks in parallel rather than in sequence costs nothing but scheduling.
  • The most common wrong figure is a population error, not an arithmetic one, and it survives review because the number is plausible.
  • Return the row count, the posting status and the entity set with every figure. Three fields, and the commonest class of wrong answer stops being possible.
  • In a worked six entity close running three days late, half a day was finance work.

AI agents for the Dynamics 365 Finance month end close run the per entity checks in parallel rather than in sequence, report which entity is actually holding the group, and return the row count, posting status and entity set with every figure. ChatFin prepares corrections as proposals for a named person to release.

Two things make this close long and neither is arithmetic. Every task repeats per legal entity and consolidation cannot start until the slowest finishes, so one entity holds everybody. And the most common wrong number in Dynamics reporting is a population error, where a journal sitting in a workflow state or one half of a reversal pair is included or excluded silently, producing a figure that is plausible and wrong.

Dynamics 365Month end closeLegal entitiesIntercompanyConsolidationAccrualsPosting statusERP AI agentsAI agents for finance
02

Posted, unposted and the number that looks right

The most common wrong figure in Dynamics reporting is a population error rather than an arithmetic one, and it survives review because the number is plausible.

Journals in a workflow state. Present in the system, absent from the ledger, and included or excluded silently depending on the query.
Vendor invoices pending product receipt. Real commitments with no posted row, which matters for accruals.
Reversals paired across the period boundary. A filter catching one side and not the other produces a difference nobody can trace.
Inter entity postings before elimination. Correct per entity, wrong at group, from the same query.
1

Return the row count with every total

A figure that looks right on 240 rows and should have been 2,400 is the error that gets past a reviewer. ChatFin returns it with every figure.

2

State the posting status in the answer, not a footnote

3

Show the entity set the figure covers

Three fields on every number, and the most common class of wrong answer in Dynamics reporting stops being possible.
03

A worked close, where the days went

Six entities, close due working day 5, delivered day 8.

Waiting onDaysOwner
Intercompany agreement between two entities1.0Two finance teams
One entity's bank reconciliation1.0That entity
Product receipts outstanding, blocking accruals0.5Receiving
Revaluation rerun after a late rate0.5Group treasury
Finance tasks themselves0.5Finance

Half a day of a three day overrun was finance work. This is measurable with one query and it is normally argued about instead.

Two people shaking hands across a desk with a laptop
Measure where the close waits before deciding whose process to change.
04

Where this underperforms

Three.

Entity access is granted one entity at a time. Then intercompany cannot be drawn from both sides and the largest close delay stays manual.
Product receipts are entered late. Accruals become an estimate whatever the policy says.
Consolidation adjustments are manual and undocumented. A group figure depending on them cannot be rebuilt by anything.
In ChatFin

ChatFin reports the reconciliation between entity and group as a standing control rather than as an investigation triggered when something looks wrong.

Deeper in the Dynamics 365 close

Three use cases sit under this hub, in build and shown rather than linked.

Worked on this page
Close task monitoring · Close exception identification · Flux analysis

Covered as sections here
Per entity checks · Intercompany · Accruals · Posting status · Consolidation

Questions Dynamics 365 close teams ask first

Which entity is actually holding a Dynamics group close?

Usually not the one being blamed. In a worked six entity close running three days over, a day went to intercompany agreement between two entities, a day to one entity's bank reconciliation, half to outstanding product receipts blocking accruals and half to a revaluation rerun. Finance tasks were half a day. ChatFin measures it per entity, which is one query rather than an argument.

What causes plausible but wrong numbers in Dynamics reporting?

Population errors. Journals in a workflow state exist in the system and not in the ledger, vendor invoices pending a product receipt are commitments with no posted row, reversal pairs can be caught on one side only, and inter entity postings are right per entity and wrong at group. ChatFin returns the row count, posting status and entity set with every figure so the population is visible.

What is the cheapest close improvement available?

Running the per entity checks in parallel instead of in sequence. It costs nothing but scheduling and it removes the dependency where one entity's bank reconciliation delays every other entity's review. ChatFin runs them in parallel and reports which entity is holding the consolidation and why.

How ChatFin works in the Dynamics 365 close

Run the entities in parallel, name the one holding the group.

ChatFin runs the per entity checks in parallel, reconciles intercompany from both sides at transaction level, and reports where the close is genuinely waiting.

Every figure carries its row count, posting status and entity set, and every correction is a proposal a named person releases.

Bring one group close. The timing analysis takes an hour.

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AM
Ashok Manthena
CEO and co founder, ChatFin

Ashok Manthena is the CEO and co founder of ChatFin, an AI agent platform for enterprise finance that runs across NetSuite, Acumatica, JD Edwards, SAP and Dynamics 365. He works with CFOs and controllers on governed automation of the close, payables, receivables and reporting. Connect on LinkedIn.

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Bring one group close.

We will measure where it actually waited through ChatFin, per entity, and reconcile one intercompany pair at transaction level.

Per entity checks run in parallel
Row count, posting status and entity set on every figure
The entity holding the consolidation, named
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